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The Bellwood Group Management Consultants

The Bellwood Group, Management Consultants - works with businesses to build productive and profitable enterprises

Operational Assessments by The Bellwood Group often are key to mobilizing individuals and organizations to effect change and improve business results. Through the Operational Assessment process, clients work with The Bellwood Group to:
	Clarify and frame issues
	Define a current baseline from which to move forward
	Obtain an objective, unbiased "report card" with respect to industry or organization standards
	Develop a prioritized Action Plan for moving forward

The Bellwood Group examines enterprises holistically, and with respect to stated business objectives and measures of success. Operational Assessments focus on:
	Customer satisfaction with products and services
	Level of operational effectiveness and efficiency
	Organizational strength and agility
The Bellwood Group tailors its Operational Assessments to meet the needs of the client. These Assessments take many forms, and involve a combination of:
	Individual and group interviews
	Observation of work in process
	Review and analysis of relevant documentation
	Development of action plans

	Collaborative Business Planning for Success
	Partnering Relationships that Work
	Building High Perfomance Leadership Teams
	Improving Communication in the Workplace
	Effective Operational Assessments

A fast growing Occupational Health Clinic engaged The Bellwood Group to conduct a high-level Operational Assessment and Team Building Consultation in order to reduce costs and increase productivity.

To accomplish the desired outcomes, The Bellwood Group interviewed key physicians, managers and employees; observed the Clinic in action; led customized coaching sessions for key leaders; and designed and facilitated work sessions aimed at helping the Clinic team move forward.

The Clinic enjoyed some immediate results:

Enhanced teamwork and productivity due to better alignment among the team regarding the Clinic's Mission, and clarity of roles and responsibilities

Improved cost management based on defined priorities and measures of success

Increased patient satisfaction as evidenced by survey responses

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